Frequently asked questionsAbout AdSweet, your account at Meta and your data.

AdSweet is a Belgian app that lets anyone advertise on Facebook and Instagram, even without being a marketer and without working in Ads Manager. The strategy comes from advertising experts. AI checks your numbers every night and suggests each morning what could be better, and you decide. AdSweet never switches off an ad by itself.

AdSweet is an app from Belgium that lets anyone advertise on Facebook and Instagram, even without being a marketer. It is made for online shops that do everything themselves, service providers with a small marketing team and local businesses that want to be better known, such as a hairdresser, a baker or a shop. If you run ads for several businesses, there is the Agency plan.

AdSweet was made by three owners of marketing agencies in Belgium, who have been setting up ads for Belgian businesses for years. Pieter-Jan is the ad expert: his approach is built into the app and into Dot. Marco builds the app and keeps your data safe. Bram brings AdSweet to market. If you would rather work with an expert, you can come to us. On the About us page you can get to know them.

You choose that yourself, in a Meta window: your business, your ad account, your Facebook page, your Instagram account and your pixel. AdSweet reads your campaigns, ads, budgets and results, and never your private messages. We post nothing on your page. What you approve, AdSweet sets up.

Yes, at any time. You withdraw AdSweet’s access via your settings at Meta, under Settings › Business integrations.

Yes. Your ads run in your own account at Meta, and AdSweet works on top of it. If you stop using AdSweet, your account and your campaigns stay at Meta.

AdSweet sees it and tells you. That way you always know what changed, and who changed it.

Your data is stored encrypted on servers in the European Union. Only people who need it for their work can access it.

For as long as you have an account. If you ask us to delete your account, you get an email with the day we delete everything, and until that day you can withdraw the request. We keep invoices for 7 years, because the law requires it.

In the app, under Settings › Privacy › Delete my account, or by email to privacy@adsweet.ai. Through the app you get an email straight away with the day we delete everything, and until that day you can withdraw the request. Your campaigns and ads themselves stay in your account at Meta.

No, not to get started. The trial month of 30 days of Pro and the Free plan need no card. You only enter your card when you choose a paid plan.

Yes. You cancel whenever you want, in the app, and your plan then runs until the end of the paid period. Per quarter or per year you pay less, but up front: for a yearly plan you get no refund for the remaining months.

Everyone starts with 30 days of Pro, free and no card needed. You get almost everything in Pro, except the onboarding with an expert. That only starts once you pay: it is included in Pro and Agency, and in Starter if you buy during your trial month. An AdSweet expert then sets up your strategy with you. At the end you see, for each plan, what you keep and what you lose, and which plan we recommend based on what you did. If you choose nothing, you carry on with Free.

No. You only pay for your plan, a fixed amount per month. You pay your ad budget directly to Meta, and AdSweet takes no percentage of it.